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by Suzan St Maur
What words work in audio? Suzan has been hired to rewrite too many terrible audio scripts to feel confident that the uninitiated marcommer can achieve perfection -- without some help.
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by Gerry McGovern
ust like the 1960s, the '90s are over. From free love to free information, it was all quite a ride. Now, the Web is growing up. It's time for definition, time for metrics, time for standard processes.
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by Debbie Weil
If publishing a regular email newsletter is becoming a chore, listen up for seven nitty-gritty tips from the trenches.
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by Kim MacPherson
What's new and cool in the email space? Animation? Flash? Video and voiceovers? Some other hip and sexy technique to grab eyeballs? Put the glitz aside. Would you believe...there's nothing more effective than really knowing your audience? In email marketing, it's more effective than anything else -- even the ...
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by Dana Blankenhorn
Contrary to what you read in the newspapers, a lot of e-commerce and content Web sites are finding success in 2002. Each success teaches a different lesson. But all the lessons have some definite elements in common.
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by David Frey
Previously, the author talked about everything you always wanted to now about securing customer testimonials. But once you have them in hand, it’s what you do with them that really counts.
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by Lomit Patel
You’ve been working on your brand new web site for months — the graphics look great, it’s user-friendly, easy to navigate, takes your prospects where you want them to go, and so on. Now you have to get qualified visitors to your site, and (more importantly) keep them coming back. ...
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by Claudia Temple
There’s a little Web secret that can help you kick off relationship-building with a visitor’s first stop at your site. Tuck some personal stuff in the nooks and crannies on your site.
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by Craig Fifield
Based on the links pointing to your site, the search engines either increase or decrease how relevant your site is for particular keyword searches. Obviously, you want to increase your site's relevancy, right?
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by Ann Handley
In our combined years of experience, we’ve discovered quite a bit about what works, and what doesn’t, in the email marketing arena. More than that, we’ve also divined the true secret of marketing via electronic mail.
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by Mark Brownlow
If you're going to get the an email relationship off on the right footing, then you need to be making a positive impression before your customers are even signed-up on your list.
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by Debbie Weil
Would you believe a simple home page makeover can convert visitors into buyers? Here's how.
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by Mark Brownlow
The English poet John Donne (of "for whom the bell tolls" fame) wrote that "no man is an island." Nor is any email campaign.
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by Charlie Taylor
Despite the growing globalization of the Net, most big multinationals fail when it comes to dealing in languages other than English.
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by Ann Handley
There are still organizational and historical divisions between the creation of copy and content on many sites today. But it's time to break down those barriers.
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Each day, thousands of people are going online for the first time. "Great!" you might say. "That means more visitors to my site." But will it really?
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by Chris O'Leary
When you were in college, did you prefer essays or multiple choice exams? One is easier than the other, and this has implications for marketing.
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Whatever you think about our need for instant gratification, if you want your online business to succeed, you've got to play by the rules your customers set up.
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by Kimberly McCall
Still out of cash..use your creativity! Here are some ideas to get you going.
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by Wendy Comeau
I wasn't even spelling "cool" right when I began to understand e-marketing to teens. Here's what you can learn too.
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Sucessful e-commerce appears to depend on trust. But how do you design your web presence to enhance consumer's trust? Here are some fiindings on usability's association with feelings of trust and security.
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