How you market and sell consulting, technology and professional services differs substantially from how you market products. Generating leads, closing new business, and keeping existing clients happy and continuously buying your services requires a different outlook, different tactics, and different execution.
Imagine the following situation for the marketing of a new brand of chewing gum. Would the product marketing strategy look like this?
It's obviously inappropriate to market chewing gum like this. Why, however, do so many service businesses (or product businesses that also offer services such as technology companies) try to market their businesses using inappropriate product tactics?
John Doerr is the President of Wellesley Hills Group, a leading firm focused on marketing, sales, and overall revenue growth for professional services, and Founder of RainToday.com the premier site for insight and advice on professional services marketing and selling.
John is an expert in the areas of lead generation, marketing, and sales for consulting and professional services firms. His most recent research includes What’s Working In Lead Generation: A Benchmark Report On How To Spend Your Time, Energy, & Money For The Best Marketing ROI In B2B Professional Services.
Those responsible for managing, marketing, or selling:
This program is also geared towards people who are responsible for marketing their services as a part-time portion of their professional responsibilities (e.g. division managers, consultants, and firm executives).
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"Good research on what's working and not working for others."
"It was comprehensive, clearly presented and provided concrete examples and resources, rather than abstract concepts."
"Good basics and stats of marketing for professional services specifically. The presenttion helps confirm that we are on the right track -- do's and don'ts were helpful."
"Excellent visuals. And I appreciated the quick pace as well as the examples of ways to show value, such as white papers, articles, etc. It reinforces what we're already doing."
"I still had difficulty figuring out how we can apply some of this in our firm. The stories were good though - helped a lot."