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by Jim Sterne
 Most companies seem to blithely ignore one set of metrics -- their customers’ feelings. 
 
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by Michael Fischler
 he difference between a good presentation and a lousy one has nothing to do with slides. 
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by Jeff Kostermans
 efore those elusive sales prospects come beating down your door, be sure you have a plan in place to accelerate the sales cycle. Here are five ways to optimize the capture, management and conversion of those new leads. 
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by Jeff Kostermans
 hat’s a marketer to do when budgets and staff are stretched extremely thin, qualified prospects have become even more elusive, and resource-constrained sales teams simply need a better mousetrap to accelerate the sales cycle? 
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by John Doerr
 How does a CEO fix a company’s technology problems? He yells louder at the IT manager.  Is the same true in services marketing? 
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by Cliff Atkinson
 PowerPoint can become a powerful force to addict your audience to the mind-expanding content of your presentation. Follow this three-step prescription.
 
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by Sean D'Souza
 Do you know why your customer won’t buy? You’ve given her the best price, possibly even the best options. What gives? 
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by Hank Stroll, Tamara Halbritter
 This final article in the series shows how e-newsletters can be used as a tool by a salesperson to close business. 
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by Gwyn Finnell
 Most companies spend their marketing budgets generating market awareness, but spend precious little equipping their sales force with the knowledge to sell.  
 
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by Hank Stroll, Tamara Halbritter
 The mystery to solve is how to identify which customers are prospective buyers, so your sales team can spend their time wisely. 
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by Jeremy Bachmann
 Do you have a lot of customers, but you haven't done a good job of assembling an email list? Here's five techniques for growing your email list as a marketing tool.
 
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by Guy Smith
 elling is a more complicated process than many companies understand, requiring communication with many different "species" of buyers. The good news is that you *can* master communication with every genotype that your company encounters. The bad news is that like insect species, there are a lot of different genotypes and ... 
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by Robin Houghton
 Marketing isn't a One-Size-Fits-All proposition. Only when you start at the beginning ("What's the objective? What's the question we're trying to answer?") can you expect to solve the problem and achieve results. 
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by Paul DiModica
 In today's economy, many large technology and professional services firms are failing. Even worse, you hear about two unproductive firms merging together to combine assets into one large unproductive IT firm. What can you do about it?
 
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by Paul DiModica
 Many of us still have annual sales projections that are based on backroom conversations with unsubstantiated forecast logic or rolled forward from last year's commitment to investors, compensation plans that haven't changed in years and sales support departments who are not assigned a sales quota. Does this sound uncomfotably familiar? 
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by Cliff Atkinson
 Like a movie, every sales presentation you give is a performance. You are the talent, your PowerPoint is your media, and your potential client is the audience. When you give your business performance, what do you do to make your audience feel like they are the star? 
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by David Frey
 Is a membership program a good fit for your company? Here's a “yes” or “no” membership qualification to see if a program is right for you. 
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by Ford Kanzler
 Although the business climate for many tech companies has changed with the current downturn, Comdex exhibitors persist in spending like drunken sailors. Is exhibting at Comdex -- or any huge tradeshow -- the best use of your dollars? 
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by Eran Livneh
 
You’ve been doing the tradeshows. You’ve been spending on a PR agency. You’ve been running ads – both print and now online. You’ve been doing direct mail and now even direct email. But somehow you feel that you could do better. Well...you bet you could. 
 
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by Lee Marc Stein
 Here's the bare-bones of scores of business-to-business lead generation programs: The 21 most significant truths learned over 35 years of sales. 
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by Joe Combs, Myla Wagner
 Studies show that tradeshow sales beat comparative spending on advertising, direct mail, and other marketing efforts. So how do you get the most bang for your tradeshow buck? 
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by Ron Maggiore
 It is no secret that selling is hard...no matter the platform. Consider that when a website is the first contact a potential customer has with a business, the challenges to selling online might be new, but the rules are quite old.
 
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by Paul DiModica
 o sell more IT and services efficiently and effectively, you need to value your time more than the prospect does. 
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by Sean D'Souza
 Ever wonder why some PowerPoint presentations are head and shoulders above others? Why do some have amazing powers of persuasion while others simply bore you to death? Here's the secret to PowerPoint pizzazz. 
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by Debbie Weil
 Would you believe a simple home page makeover can convert visitors into buyers? Here's how. 
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