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You Botched That Marketing Email. Now What?by John Murphy
Mistakes will happen—even to the very best email marketers. The key is responding appropriately. Learn six email blunders you may encounter, along with guidelines for rectifying them quickly and effectively.
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The Email Marketer's Success Kit: Five Trends for 2012by Maciej Ossowski
Now that 2011 is in our rearview mirrors, it's time to focus on 2012. Though the email marketing environment shifts especially swiftly, five dominating trends from 2011 will continue to reign this year.
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Variety Is the Spice of Inbox Life: Four Nonpromotional Email Message Typesby Karen Talavera
Spice up your email campaigns. If you're sending out only promotional messaging, your campaigns could be bland. Here are four types of greetings you should include in your message stream.
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Three Email Message Types You Can't Afford to Ignoreby Karen Talavera
It's easy to bore your customers to death with email when you're sending them the same type of message repeatedly. Keep them interested by weaving these message types into your email marketing stream throughout the year.
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Email Subscriber Engagement Checklist: Six Tips to Keep Handyby Ryan Deutsch
Engaged subscribers often make up only 30-40% of an email marketer's database, meaning at least 60% of recipients ignore communications. Here's how to keep your messages out of the trash bin—and stimulate engagement.
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Five Ways to Use Social Media Chatter in Your Email Campaignsby Hal Licino
Increasing social media chatter about your brand is almost always beneficial and can help drive sales. Take it a step further: Highlight the social buzz around your brand in your email campaigns using these five tips.
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Why and How You Should Be Using Triggered Email, Part 3by Karen Talavera
Many marketers aren't using triggered-email campaigns efficiently and are missing the chance to maximize customer lifetime value. Learn how up-sell/cross-sell and reactivation campaigns can boost conversion.
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Why and How You Should Be Using Triggered Email, Part 2by Karen Talavera
This article looks at the first two of four triggered-email campaigns that no email-marketing program should be without: Welcome and onboarding emails, and remarketing emails (such as resending to nonoperners and clickers but nonconverters).
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How to Attract an Audience for Your Virtual Eventsby Joerg Rathenberg
Companies have discovered that a virtual-engagement strategy provides a new channel for reaching target audiences. Virtual-engagement platforms remain open 24/365 for connecting with prospects, customers, and employees around the globe. No wonder virtual engagement is on its way to becoming ...
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Why and How You Should Be Using Triggered Email, Part 1by Karen Talavera
You can segment your list and version your broadcast campaigns with different offers and creative, but the real power of personalization and relevance lies in trigger-based email, because behaviorally targeted trigger-email campaigns get 30% higher open and click-through rates and ...
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How to Track Clicks in Your Email-Newsletter Campaignsby Andy Shore
The success of your email-marketing campaigns cannot be determined without proper focus on what reports are telling you, and reporting on click-throughs is a critical way of determining how engaged your audience is. But you need to be able to ...
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Four Ways to Deal With Inactives on Your Email Listby Karen Talavera
On any email list, there will be subscribers who signed up and never again showed signs of life. In email lingo, we call such list members "inactives." They may have opted in to a specific offer, then disengaged, or they ...
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Email Campaign Testimonials: How to Maximize Customer Praiseby Hal Licino
Welcome to the power of the testimonial: A potent plug can make people as much as seven times more likely to buy or try than if they saw a paid advertisement. Email-based testimonials can be just as persuasive, but the ...
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10 Tips for Building a Revenue-Generating Mailing List for Email Marketingby Wendy Lowe
If no one's reading your email campaign, no matter how great it is, it's not going to make any sales. You need a great email list filled with customers and prospects who have said yes to receiving information from you ...
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Email Marketing for 'Dads and Grads' Seasonby Wendy Lowe
To some, June means the official start of those lazy days of summer. To many retailers, though, June is a busy month, because it's when they pick up extra revenue from those shopping for "Dads and Grads"—Father's Day and graduation ...
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What Is Marketing Automation, and Why Does It Matter to You?
by Jep CasteleinA new type of online marketing system, marketing automation has recently become popular. What is it, how does it work, and—most important—should you adopt it? Not all companies should. But if yours is among those that could benefit from marketing ...
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Email Marketing Tips for the 2009 Holiday Seasonby Alex Williams
The holiday season is the most important time of year for retailers, when aggressive goals are set for increased traffic and sales, both in-store and online. Email marketing is a powerful tool that retailers can use to build their brands ...
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Does Your Email Need a Frequency Adjustment? Ways to Tune the Dialsby Karen Talavera
What to send, and how often, are the top questions facing any email-marketing-program manager today. Yet, all too often, frequency for the sake of frequency trumps relevancy in this channel. It's a classic catch-22: Email works so well that it ...
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A Two-Step Process for Launching Successful Email-Marketing Campaigns: Find Your Voice, and Segmentby Steve Adams
Email is one of the easiest, most affordable, and most effective marketing tools out there. Nonetheless, launching an email-marketing program can seem a daunting challenge, especially for time-strapped entrepreneurs and small-business owners.
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Case Story: Boosting Email-Subscriber Satisfactionby Stephanie Miller
Sometimes doing a little more for your email subscribers can make a huge difference. Tafford Uniforms of North Wales, Pa., faced a challenge to engage email subscribers because of two common but seemingly incongruent realities.