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Three Tricks for Getting Your Lead Gen Program Where You Want It To Go
"According to an old expression, even a man lost in the woods knows where he wants to go," writes Dan McDade at MarketingProfs. That adage can apply to the lead ...
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Four Steps to Taming Wild B2B Data
In this age of massive data collection, a new challenge has emerged for B2B marketing teams: figuring out what to do with all that information. "Organizations might have thousands, or ...
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Loyalty: Getting Internal Buy-In and Gauging External Success, Part 4 [Video]
Part four of this five-part video series on digital loyalty explores new stats about consumer loyalty behaviors; how to convince internal stakeholders about the benefits of loyalty platforms; and why ...
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Top-Tier B2B Marketers More Likely to Track ROI, Report Growth
B2B marketers who describe their organizations as "highly effective and efficient" are more likely than other marketers to measure the ROI of their marketing campaigns and report stronger growth than ...
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Six Deadly Sins of Social Media Measurement [Slide Show]by Christian Gulliksen
Are you a social media measurement sinner? If any of the routinely committed sins in this slideshow sound familiar to you, it's time to change your ways.
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2011 Trends: Turning Data Into Action; Mobile; Social Marketing
Most marketers understand the value of good customer data, but they still struggle to organize and use it effectively: 62% cite "turning data into action" as their top marketing issue ...
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Four Ways to Revamp Your Email Marketing Program
"If you bought a nice car two decades ago, would you expect it to still run well if you put in minimal maintenance?" asks Josh Nason in an article at ...
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Three Tips for Maintaining a Solid Voice-of-the-Customer Program
In a recent issue, we discussed the importance of setting up a responsive social listening strategy, including addressing the voice of the customer (VoC). Here's a closer look at what ...
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Three Crucial Ways Web Analytics Can Help You in 2011
"Right now, the [Web analytics] industry places far too much value on the measurement side of our work, especially compared to the output side," says Evan LaPointe in an intriguing ...
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Mobile App Users Click on Ads Mostly by Mistake
Nearly one-half of mobile apps users (47%) say when using apps, they click or tap on ads more often by mistake than on purpose, suggesting that click rates may not ...
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How to Get C-Suite Support for B2B Mobile Marketing
"Mobile holds tremendous potential for B2B audiences," says CK Kerley in a slide presentation at CK's Blog. But many B2B executives "still see mobile as B2C media," she notes. Well, ...
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Mobile Ad Campaigns Still Beating Online
Mobile campaigns continue to be a powerful ad channel for marketers, outperforming online advertising by roughly three times across a variety of metrics, including ad awareness, message association, and purchase ...
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B2B Brands Score With Online Marketing
Only one-half (50%) of B2B marketers formally measure the return of their online marketing investments, but those who do say online is more effective than traditional marketing channels, according to ...
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Make the Case for Social Media Campaigns With Metrics the C-Suite Respects
Earlier this year, McDonald's ran a Foursquare Day promotion that encouraged check-ins with the chance to win $5 and $10 gift cards. At first, the campaign's trivial outlay of $1,000 ...
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Four Ways to Gather Intel via Twitter
"[T]here's more to Twitter than amassing followers and broadcasting your latest news," writes Ryan Holmes at MarketingProfs. "The real-time conversations that fill the Twitterverse offer an abundance of market insight ...
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Three Ways to Tell a Compelling Story With Your Numbers
"Numbers are the universal language of business," writes Bill Taylor at the Harvard Business Review. "We use them to … win approval for product introductions, to make the case for ...
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How Open Should You Be in Social Media?
One of the challenges facing businesses today is deciding how open to be in online communities.
Well, here's some good news: Openness in social media can vary. Businesses can start slow ...
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Stay in the Lead
"[L]et's assume that your current lead generation efforts cost $100,000 and generate 50,000 leads," says Pat McGraw at his blog. "[T]hat's a cost per lead of $2. But if your ...
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Top Cross-Channel Marketing Challenge: Coordinating Communications
Managing multiple marketing campaigns across channels is a complex task: 49% of marketers who use cross-channel campaign management (CCCM) applications say coordinating communications across channels is the top challenge they ...
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Analysis Sans Paralysis
Analytics is a messy and complicated business. Even if you're monitoring data, you probably get more than you know what to do with—and once you have it all, you still ...