-
Five Ways to Build Trust—and Tipping Points for Choiceby Anthony Cirillo
A column by noted coach and businessman Harvey Mackay contended that trust is the most important word in business. It made the point that people buy from people, not from companies. To help build trust, start with the following five ...
-
Think and Act Like a Nonprofit to Deepen Connections and Build Relationshipsby Roger Sametz
For decades, the prevailing wisdom was that nonprofits should learn from for-profit enterprises how to become "more businesslike." Many nonprofits thus embraced best practices in branding, marketing, service delivery, money management, and leadership. They have also learned how to keep ...
-
Holiday Email Tactics for Nonprofitsby Winston Bowden
Retailers have been aggressively planning their holiday marketing strategies for months. In these stressful economic times, it is more important than ever to build messages that resonate with your audience. Like retailers, nonprofits should be thinking about how they can ...
-
Email Marketing for Nonprofitsby Winston Bowden
Nonprofits are confronted with many of the questions that any other enterprise often ponders: How do I connect with my customers? Which communication vehicle will provide my organization with the highest return on investment? How can I determine what my ...
-
MarketingProfs Book Club: Q&A with 'Robin Hood Marketing' Authorby Christina "CK" Kerley
The MarketingProfs Book Club is back! "Robin Hood Marketing" shows how to sell your cause as successfully as the great marketers of corporate America sell their brands and products. Here's how nonprofits can "steal" tactics from the big brands.
-
Prospect Follow-Up: The Need for Speed
by Elaine FogelPeople are often in a rush to get their needs fulfilled. Decision-makers want things done yesterday. In other words: Responding to prospects in a timely manner is critical for customer acquisition and retention. Whether companies manage B2C or B2B relationships, ...
-
Seven Steps to Building a Strong Nonprofit Brandby Laura Ries
In the nonprofit sector, marketing is often considered a dirty word, a necessary evil that no one admits spending too much time or money on.
But to build a successful nonprofit organization to help people, you still need to follow ...
-
Strategic Social Marketing for Nonprofitsby Nedra Kline Weinreich
If you run a nonprofit, you know that marketing is essential to your mission. To many nonprofit managers, marketing equals fundraising and nothing more.
But your organization exists for more than just bringing in donations. By using social marketing methods, ...
-
Q&A With Chris Maher: Marketing's Lost Soulsby Ann Handley
Chris Maher is president of Fosforus, a business-to-business marketing, media, and interactive design firm based in Austin, Texas. Those of you who have read his writing on MarketingProfs know that Chris is a little different from your average agency guy. ...
-
Internal Customer Service: Why It Matters (and How to Apply It)
by Elaine FogelWhether your company or organization is large or small, providing good customer service begins with the internal environment. Employee satisfaction, customer loyalty, and profitability are all interconnected.
Anyone who plays a role in your organization producing or supporting your end ...
-
The Nonprofit Business and Marketing Plan—Part 2: A Guide for Marketing
by Elaine FogelTaking the time to create a written Marketing Plan is the icing on your Business Plan cake. Without it, it's difficult to achieve your business goals. Having a solid Business and Marketing Plan in tow enables you to evaluate any ...
-
The Nonprofit Business and Marketing Plan--Part 1: Your Road Map
by Elaine FogelIn the nonprofit sector, many organizations operate without a strategy or written annual plan. Even some small-to-midsize businesses have avoided the task of developing written plans, focusing instead on generating revenue and simply staying alive in their markets.
But going ...
-
Marketing Challenge: Four Low-Cost Ways to Create a Household Nameby Hank Stroll
This week, our regularly featured "SWOT Team" column gets a new name as it becomes the weekly "Marketing Challenge" column. In it, a reader asks: How do I create a big splash on little cash? Readers respond with ...
-
Cause-Related Marketing: Does Corporate America Genuinely Care?by Elaine Fogel
When corporate America participates in cause-related marketing programs, it enhances its image, customers show greater loyalty, the public recognizes companies as good corporate citizens, and the companies gain a competitive advantage in staff recruitment and retention.
But does corporate America ...
-
SWOT Team: Fighting for the Right to Trainby Hank Stroll
This week: What's the best way to convince management of the value of training? Also, read your answers to: What's the best way to network for better and more frequent PR coverage?
-
SWOT Team: Damage Control During Difficult Timesby Hank Stroll, Yvonne Bailey
his week, weigh in with your own two cents: How can PR pave the way to recovery for a company coming out of financial difficulty? Also: How do you maximize loyalty during a transition?
-
Making Marketing Matter: An Interview With March of Dimes SVP Doug Staples
by Roy YoungWith incidences of polio now rare, the March of Dimes has had to reinvent itself. Read how Doug Staples, the top marketing executive, makes marketing matter in the nonprofit organization.
-
Cause Marketing: Taking a Cue From the Private Sectorby Kathy Klotz-Guest
Are you working for a nonprofit or promoting a social cause? Many of the for-profit rules about marketing strategy apply there, too.
-
Dear Tig: Sales Cannibals, Selling Not-for-Profits, and Who “Owns” Advertising?
by Tig TillinghastTig's back with another installment of his Dear Abby for Marketers. This week, do offline sales cannibalize online sales? Also -- who "owns” advertising? The agency, or the client who inspired the work?
-
Branding the Non-Profit
by Kristine Kirby WebsterHere's what non-profits need to know (and what for-profits can learn) about branding.